Frequently Asked Questions (FAQs)

1. How to place an order at Reecee.store?

You can easily place an order on our website by selecting the product, adding it to your cart, and proceeding to checkout. We support PayPal and Payoneer payments, ensuring your transaction is quick and secure.

2. Can I change or cancel my order after placing it?

You can change or cancel your order within 24 hours of placing your order. Please email [email protected] with your order number and specific request. After 24 hours, the order will be processed and cannot be changed.

3. How long does it take to process and deliver?

Processing Time: All orders will be processed within 1-3 business days (Monday – Friday).

Shipping Time: 7-15 business days after the order is processed. Please note that we do not ship on weekends or holidays.

4. How can I track my order?

Once your order has been shipped, you will receive an email or text message with a tracking number. You can track your order via the link provided or go directly to our tracking page.

5. What is Reecee.store return and refund policy?

You may return the product within 30 days of receiving it, provided that the product is in its original condition, unused, and with all tags attached. For more details on the return and refund process, please see the [Return and Refund Policy] page on our website.

6. How do I return the product?

To return a product, please email [email protected] with the subject line “Return Request,” including your order information, the product you want to return, and the reason for the return. We will guide you through the return process once your request is approved.

7. How much does shipping cost at Reecee.store?

A flat shipping fee of $6.99 is charged for all orders within the United States. We currently only ship within the United States and do not support international shipping.

8. Can I change my shipping address after placing my order?

If you need to change your shipping address after placing your order, please contact us as soon as possible via email [email protected] before your order is processed. Once your order has been shipped, we cannot change the shipping address.

9. What payment methods are accepted at Reecee.store?

We accept two main payment methods, PayPal and Payoneer. Both are safe and secure, making it easy for you to pay and shop in our store.

10. I haven’t received my refund yet, what should I do?

If you haven’t received your refund within the expected time, please check your bank account or contact your credit card provider. If you still don’t see your refund, please contact us at [email protected] for assistance.

11. Who can I contact if I need further assistance?

If you have any questions or need assistance, please don’t hesitate to contact us at [email protected]. We are always ready to assist you with your shopping and order processing.